Joeanne Hamilton, the Care Manager who owns Community Care Choice, runs a smaller organisation, but one with the flexibility to respond with a variety of round-the-clock home care packages.

Many of our service users are younger people, and one – a woman of 38 – has been supported by Community Care Choice for more than three years.

“Continuity is one of the most important strengths we have” says Joeanne. “People see the same staff and are able to build up relationships with them. On a practical basis, it means service users don’t have to repeat or explain themselves to someone new all the time, which in itself can be unsettling.

“We also take time to meet people and get to know them, so we can match them up with appropriate staff. Some service users are very sociable and will be hoping for someone they can enjoy a good chat with, and that’s where our befriending service becomes invaluable”.

“In addition to providing homecare we support service users in the community to attend college and day centres or go on social outings. We are there to provide all aspects of personal care thus enabling individuals to lead as normal lives as possible. Service users with physical disabilities are supported at home or in the community.

“We are a smaller organisation which believes in quality, not quantity.”

Our goal is to provide the best care possible, while ensuring that each client has a compatible relationship with their caregiver.